Return & Refund Policy

At GODSTAR, we’re committed to delivering premium quality and a smooth customer experience. If something isn’t right, we’ll work with you to make it right.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• Item must be unworn, unwashed, and in original condition
• All original tags must be attached
• No stains, odors, or signs of wear

Non-returnable items:

• Final sale items
• Gift cards
• Any item marked “non-returnable”

Refunds

Once your return is received and inspected:

• If approved, your refund will be issued to your original payment method
• Please allow 5–10 business days for the refund to appear in your account

Original shipping costs are non-refundable.

Exchanges

We offer exchanges for:

• Different sizes
• Defective or damaged items

All exchanges are subject to product availability. If the requested item is out of stock, a refund may be issued instead.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect:

• Contact us within 3 days of delivery
• Include your order number and clear photos of the issue

We will cover all costs and ensure a replacement or refund is processed quickly.

Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a trackable shipping service, as we are not responsible for lost returns

How to Start a Return

To initiate a return or exchange, contact us at:

support@godstar.com

Include:

• Your order number
• Reason for return
• Photos (if applicable)

Our team will respond within 24–48 hours with next steps.

Policy Updates

GODSTAR reserves the right to update or modify this policy at any time. Changes will be reflected on this page.