GODSTAR FAQ

Orders

How long does it take to process my order?
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email once your order has been shipped.

Can I change or cancel my order?
If your order hasn’t been processed yet, we may be able to update or cancel it. Contact us as soon as possible at support@godstar.com.

Shipping

How long does shipping take?
Shipping times vary depending on your location:

• U.S. orders: 3–7 business days
• International orders: 7–14 business days

Do you offer tracking?
Yes, once your order ships, you’ll receive a tracking number via email.

Do you ship internationally?
Yes, we ship worldwide. Shipping rates and times vary by location.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition.

Do you offer exchanges?
Yes, we offer exchanges for sizes or items of equal value, depending on availability.

How do I start a return or exchange?
Email us at support@godstar.com with your order number and reason for return.

Products

How do your sizes fit?
Our pieces are designed with a modern streetwear fit. If you prefer a more relaxed fit, consider sizing up.

Will items shrink after washing?
Minimal shrinkage may occur if garments are exposed to high heat. Follow our care instructions for best results.

How should I care for my GODSTAR clothing?
Wash cold, air dry when possible, and avoid high heat to maintain quality and print.

Payments

What payment methods do you accept?
We accept all major credit/debit cards, as well as secure online payment options at checkout.

Is my payment information secure?
Yes, all transactions are encrypted and securely processed.

Brand

What is GODSTAR?
GODSTAR is a faith-driven streetwear brand built for individuals who move with purpose. We combine bold belief with clean, elevated design.

Contact

How can I reach customer support?
Email us at support@godstar.com and we’ll respond within 24–48 hours.