GODSTAR Return & Exchange Policy

At GODSTAR, we stand behind the quality of our products and want you to feel confident in every purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition
• All original tags must be attached
• No signs of wear, damage, or alteration

Non-returnable items:

• Final sale items
• Gift cards
• Worn or washed items

Exchanges

We offer exchanges for a different size or item of equal value, depending on availability.

If you need a different size:

• Contact us within 14 days of delivery
• We’ll reserve your replacement (if in stock)

Refunds

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method
• Please allow 5–10 business days for processing

Shipping fees are non-refundable.

Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a trackable shipping service

If your item arrives damaged or defective, contact us immediately and we will cover the cost.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item:

• Email us within 3 days of delivery
• Include your order number and clear photos

We’ll make it right as quickly as possible.

How to Start a Return or Exchange

Email us at: support@godstar.com

Include:

• Your order number
• Reason for return or exchange
• Photos (if applicable)

We’ll respond within 24–48 hours with next steps.

Policy Updates

GODSTAR reserves the right to update this policy at any time. Changes will be reflected on this page.